1. About These Terms

These Terms and Conditions ("Terms") govern your use of the MeridianWork mobile application (the "App"), operated by MeridianWork Limited ("we", "us", or "our"), a private limited company incorporated in Ireland under the Companies Act 2014.

By downloading, installing, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the App.

Where your employer has entered into a separate agreement with us for platform access, these Terms apply to your individual use in addition to — and without prejudice to — that agreement.

2. Eligibility

• You must be 18 years of age or older to use the App.

• You must have been granted access by an employer who holds a valid subscription with MeridianWork.

• By creating an account, you represent and warrant that you meet these eligibility requirements. If you are not eligible, you must not use the App.

• We reserve the right to verify eligibility and to suspend accounts where eligibility requirements are not met.

3. Your Account

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must:

• Provide accurate and complete information when creating your account

• Keep your password secure and not share it with any other person

• Notify us immediately at support@meridian.work if you become aware of any unauthorised access to your account

We reserve the right to suspend or terminate accounts that breach these Terms, are inactive for an extended period, or where we have reason to believe account security has been compromised.

4. The Service

4.1 What MeridianWork Provides

The App provides a corporate wellness platform for all employees within a subscribing organisation, including:

• Daily and weekly wellbeing check-ins and tracking

• AI-powered coaching, personalised morning and evening briefings

• Exercise library, workout planning, and session tracking

• Nutrition logging, meal planning, and food diary

• Body map, pain and discomfort tracking, and recovery guidance

• Breathwork, mindfulness, and recovery sessions

• Habit tracking and goal setting

• Optional wearable device and health platform integrations

• Anonymous aggregate wellness reports for employers

4.2 Important: Not Medical Advice

THE APP DOES NOT PROVIDE MEDICAL ADVICE.

All content in the App — including AI Coach responses, Daily Readiness Scores, body map assessments, check-in analysis, recovery recommendations, nutrition information, and any other guidance — is provided for general informational and wellness purposes only. It does not constitute medical advice, diagnosis, or treatment, and must not be relied upon as such.

Always seek the advice of a qualified and registered healthcare professional with any questions you have regarding a medical condition, injury, or symptoms. Never disregard professional medical advice, or delay seeking it, because of something you have received from the App.

If you answered "Yes" to any PAR-Q question during onboarding, you should consult a healthcare professional before beginning, modifying, or increasing any physical activity programme.

4.3 Physical Activity Risk

Physical exercise carries inherent risk of injury. By using the exercise, movement, breathwork, or recovery features of the App, you acknowledge these risks and confirm that you are voluntarily participating in physical activities. You are solely responsible for exercising within your own capabilities and for stopping activity if you feel unwell or experience pain.

For special category data and optional features, we rely on your explicit consent:

• PAR-Q health screening data (collected and stored with your consent at onboarding)

• Cycle tracker data (collected only upon active opt-in)

• Wearable device health data (collected only upon OAuth connection)

You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal. Withdrawing consent for the PAR-Q or cycle tracker will result in those features being disabled. To withdraw, contact support@meridian.work or delete the relevant data from within the App.

5. Access and Availability

We aim to keep the App available at all times but do not guarantee uninterrupted or error-free access. We may suspend, modify, or discontinue any feature or the App itself at any time, with reasonable notice where practicable.

Your access to the App is contingent on your employer maintaining an active subscription. If your employer's subscription ends, your access will cease. We will provide reasonable notice where we are able to do so.

6. Acceptable Use

You agree not to:

• Use the App for any unlawful purpose, or in a way that violates any applicable local, national, or international law or regulation

• Attempt to gain unauthorised access to any part of the App, our servers, databases, or systems

• Introduce viruses, malware, or other harmful material into the App

• Reverse-engineer, decompile, disassemble, or attempt to extract source code from the App

• Use the App to transmit spam, unsolicited communications, or commercial solicitations

• Impersonate any person or entity, or misrepresent your affiliation

• Interfere with or disrupt the integrity, performance, or security of the App

• Harvest, scrape, or collect data from the App by automated means

• Use the App to upload, submit, or transmit any content that is unlawful, harmful, defamatory, discriminatory, or that infringes third-party rights

7. No Payment by End Users

You do not pay MeridianWork directly for access to the App. Access is provided through your employer's subscription. These Terms do not create any payment obligation on your part.

8. Intellectual Property

All content, features, and functionality of the App — including but not limited to text, graphics, logos, icons, images, audio, breathwork session recordings, AI-generated content, data structures, software, and the selection and arrangement thereof — are the exclusive property of MeridianWork Limited and are protected by Irish and international intellectual property laws, including copyright, trade mark, and database rights.

We grant you a limited, non-exclusive, non-transferable, revocable personal licence to use the App for your individual non-commercial use in connection with your employer's wellness programme. This licence does not permit you to reproduce, modify, adapt, distribute, publicly display, or create derivative works from any content in the App without our prior written consent.

9. Your Content

Content you enter into the App (check-in responses, coach messages, workout notes, progress entries, etc.) belongs to you. You grant MeridianWork a limited, non-exclusive licence to process, store, and use that content solely to deliver and improve the App service to you.

We do not claim ownership of your personal wellness data. How your data is processed and protected is set out in our Privacy Policy.

10. AI-Generated Content

The AI Coach and briefing features generate content using large language model technology. You acknowledge that:

• AI-generated content may occasionally be inaccurate, incomplete, or unsuitable for your specific circumstances

• AI Coach responses are not a substitute for professional medical, nutritional, or psychological advice

• You should apply your own judgement when acting on any AI-generated guidance

We reserve the right to review, modify, or limit AI-generated content to maintain quality and safety standards.

11. Third-Party Integrations

The App enables you to connect third-party wearable devices and health platforms (Oura, WHOOP, Garmin, Apple Health, Android Health Connect). These integrations are:

• Always optional — the App functions without them

• Subject to the terms, conditions, and privacy policies of the respective third parties

• Your responsibility to manage — we are not liable for the data practices, availability, or accuracy of third-party services

Connecting a third-party service constitutes your instruction to us to retrieve and process data from that service on your behalf.

12. Employer Relationship and Data

Your access to the App is provided through your employer's B2B subscription. Your employer can:

• Configure custom check-in questions

• Access anonymised, aggregated company wellness reports

• Add or remove employee accounts

Your employer cannot access your individual wellness data, AI conversations, cycle tracker data, body map entries, or any other personally identifiable information. Company reports show only anonymised aggregate trends. Full details are in our Privacy Policy.

If your employment ends, your employer may request removal of your account. We will handle this in accordance with our Privacy Policy and applicable law, and will retain your data for the period specified in the Privacy Policy.

13. Disclaimers

13.1 "As Is" Basis

The App is provided on an "as is" and "as available" basis. To the fullest extent permitted by Irish law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components.

13.2 Health and Physical Activity

We make no representation that the health, wellness, exercise, nutrition, or recovery content in the App is appropriate or safe for your individual circumstances. You use these features entirely at your own risk.

14. Limitation of Liability

To the fullest extent permitted by applicable Irish law, MeridianWork Limited, its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, revenue, data, goodwill, or opportunity, arising out of or in connection with your use of, or inability to use, the App.

Our total aggregate liability to you for any claim arising under or in connection with these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed EUR 100 (one hundred euros).

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable Irish law.

15. Consumer Rights

If you are an individual acting otherwise than in the course of a business or profession, you may have additional rights under the Irish Consumer Rights Act 2022 and other applicable consumer protection legislation. Nothing in these Terms affects those statutory rights.

16. Indemnification

You agree to indemnify, defend, and hold harmless MeridianWork Limited and its directors, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the App; (b) your breach of these Terms; or (c) any content you submit through the App.

17. Force Majeure

We shall not be in breach of these Terms, nor liable for any failure or delay in performance, arising from circumstances beyond our reasonable control, including but not limited to acts of God, pandemic, war, civil disorder, industrial action, failure of third-party services or infrastructure, or regulatory action.

18. Termination

We may suspend or terminate your access to the App at any time if you breach these Terms, if your employer's subscription ends, or if we discontinue the service, with notice where reasonably practicable.

You may stop using the App at any time. You may request deletion of your account and data as set out in our Privacy Policy.

Termination does not affect any rights or obligations that accrued before the date of termination. Clauses that by their nature should survive termination (including intellectual property, limitation of liability, and indemnification) shall do so.

19. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via an in-App notice at least 14 days before they take effect. Your continued use of the App after the effective date of updated Terms constitutes your acceptance of the changes. If you do not accept updated Terms, you should stop using the App.

20. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

21. No Waiver

Our failure to enforce any provision of these Terms on any occasion shall not constitute a waiver of our right to enforce that provision or any other provision on a future occasion.

22. Entire Agreement

These Terms, together with our Privacy Policy and any onboarding consent or waiver documents, constitute the entire agreement between you and MeridianWork Limited with respect to your use of the App, and supersede all prior agreements, representations, and understandings relating to the same subject matter.

23. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Ireland. You and MeridianWork Limited irrevocably submit to the exclusive jurisdiction of the courts of Ireland for the resolution of any dispute arising out of or in connection with these Terms or your use of the App.

If you are a consumer resident in another EU member state, you may also have the right to bring proceedings in the courts of your country of habitual residence, and may have access to the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

24. Contact

MeridianWork Limited

Legal queries: support@meridian.work.

Website: meridian.work

Registered in Ireland under the Companies Act 2014